Price list

BASIC - No service fee is charged. Our reward is deducted from a succesfully settled claim only.

PREMIUM -  You will pay the service fee in CZK upon completing your application. A percentage fee will be deducted upon successful processing of the application. The paid fee will be set off against the percentage fee, however is not refundable.

Ordinary passenger

Customer program

Service fee (incl. VAT)

Number of complaints
following payment of the fee

Commission from the successfully
recovered request
for compensation excluding VAT

Basic 0 € 0 Kč 1 27 %
Premium 8 € 202 Kč 1 23 %

Travel

Customer program Service fee (incl. VAT) Number of complaints
following payment of the fee
Commission from a successfully
recovered complaint
Travel assistant 4 € 89 Kč 1 19 %
Travel Year Back 0 € 0 Kč 1 25 %
Travel standard 0 € 0 Kč 1 25 %

Note: The amount of a service fee is set in EUR. Amounts in CZK are for information only. Percentages are ind. VAT.
Click2Claim is not liable for potential bank charges.
For a precise equivalent and potential payments the current EUR to CZK exchange rate must always be used.

The pricelist is valid for all requests for compensation submitted from July 3, 2019, 09:00.

Submitted requests for compensation by July 3, 2019 until 08.59 will be processed for the commission that is specified in the Agreement on terms.

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